View up to date information on the Coronavirus Disease 2019 (COVID-19) from the Wisconsin Department of Health Services
You can also visit the Centers for Disease Control and Prevention website or our HSHS COVID-19 page.

For Family and Friends


Guest Guidelines

Seeing family and friends can be “good medicine” for you, so we encourage guests. However, we ask that they follow these guidelines while they’re visiting:

  • Guests may not smoke anywhere on the hospital grounds.
  • Guests must wear shirts and shoes at all times.
  • Guests with colds, sore throats or any contagious diseases should check with your nurse before they visit you.
  • Guests need to maintain quiet behavior and avoid unnecessary noise.
  • Guests may be asked to leave the room during tests or treatments, or when the doctor or nurse needs to see you.


Memorial Garden

A tranquil and scenic garden is located to the right of the main entrance. A lovely, new seating area overlooks the greenery and a statue of St. Clare.

Memorial bricks pave a pathway and recognize loved ones. Visitors are invited to sit and reflect or simply take in a moment of fresh air.

Indoor seating overlooking the garden will be added to allow visitors a chance to enjoy the scene in winter.

For information on how to purchase a garden brick in memory of your loved one, contact the HSHS St. Clare Foundation.

Visiting a Patient

Family and friends are important for your healing process and visits are encouraged. We ask that visitors respect the patient’s need for care and rest. The length of your visit should be determined by how the patient is feeling. If you have cold, flu symptoms, are not feeling well, or have been recently exposed to a communicable disease, it is better to call the patient than visit. If you feel that it is necessary to visit the patient, please request a mask from the nurse or Patient Registration to wear at all times while you are in the hospital. Pagers are available in some departments for family members who want to leave an area but need to be in contact with staff.

To enter the hospital after 8 p.m. visitors should use the Emergency Department entrance.

Health care information belongs to the patient and needs to be managed by the patient. Any personal information about a patients diagnosis and treatment must come from the patients physician, and that information will only be given to someone other than the patient with proper authorization.
Notice of Nondiscrimination:  English

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